As featured in Conde Nast Traveler’s January 2009 ‘World’s Best Places to Stay’.
Escape to a place where pure mountain air and the enduring wilderness will inspire a renewal of the body, mind and spirit. The Avello Spa & Health Club resides within the Westin Resort and Spa in the world famous ski resort of Whistler, British Columbia. A luxurious retreat offering a complete range of spa services to induce total relaxation, the Avello Spa & Health Club provides a holistic experience for those seeking balance and revitalization.
The Avello Spa and Health Club is a sanctuary for those who expect the best in spa facilities and treatments. Trained in the art of restorative treatments, Avello’s highly skilled massage and health spa professionals will ensure guests depart feeling energized and refreshed. We have 24 unique treatment rooms and lounges offering over 70 relaxing and invigorating treatments. Our expertise, encouragement and unique selection of services on offer guarantees and exceptional spa experience for our guests.
Experience the warmth of the Avello Hot Rock massage, sooth your skin with a Skin Ceuticals facial, or simply rekindle your spirit with Reiki. Relax with a hydrotherapy massage in our imported Bouvier tubs from France, using Dead Sea salts or Warming Mustard to help soak your cares away, or enjoy our manicure and pedicure lounge which is available to enhance your visit to the Spa.
The Avello Spa and Health Club caters to groups as well as individuals. Choose from any of our customized packages or create your own with the help of our experienced body and skin care specialists. The Avello’s concierge is always on hand to meet and exceed all of your needs and expectations.
Considered to be the one of the most comprehensive resort spas in Canada, the Avello SPA & HEALTH CLUB is a beautifully designed facility within the luxurious Westin Resort & Spa. The spa and health club prides itself on being able to offer guests a variety of restorative and relaxing therapies.
Delight the senses and soothe the soul at the Avello Spa, where innovative body treatments incorporating traditional Canadian techniques and local ingredients are offered alongside classical massages.
Designed over two levels, the Spa and Health Club is centered around 24 treatment areas, a guest lounge featuring a magnificent river rock fireplace, and floor-to-ceiling windows revealing picturesque mountain views. In-room Spa treatments are also available in hotel guest’s rooms.
If it’s a stylish & dynamic exercise environment you’re after, the 2900 square foot health club won’t leave you disappointed. The health club offers equipment catering for cardio and resistance training, weights and free weights, an indoor / outdoor pool, two hot tubs, men’s and women’s eucalyptus steam rooms and a sauna.
The Avello Spa is an oasis of serenity, relaxation and rejuvenation… a place where privacy and quiet are of the utmost importance.
Hours of Operation
The Avello Spa is open 8am to 9pm daily. Times may vary depending on the seasons. The Health Club is open 6am to 10pm daily.
What to wear
We ask that hotel guests come down in the robes and slippers that are provided in their rooms.
Guests not staying at the hotel and having more than one treatment will be provided a robe and slippers to wear while visiting our Spa, and will be assigned a locker to store any personal belongings.
During spa treatments, it is recommended that you experience body services without clothing. Our therapists are professionally trained and will ensure a level of comfort by appropriately draping areas of the body that are not a focus of the treatment.
We require that swimming attire be worn in all co-ed whirlpool, sauna and steam facilities. Clothing is optional in those areas designated by gender.
All lockers will have a security mechanism (such as a key or combination lock), however it is recommended that you leave valuable items in the safe in your guest room, at home, or for hotel guests, in one of the safety deposit boxes at the front desk of the hotel.
If a late arrival is unavoidable, please call to notify the spa receptionist.We encourage guests to arrive at least 5-10 minutes prior to your scheduled appointment time.
Arriving late will simply limit the time for your treatment, as we must complete your service by the designated end time in order to appropriately accommodate the next guest.
Cell Phone Usage
Avello Spa is a relaxation spa. Quiet and calm are of the utmost importance to our guests – that’s why we ask that you turn off your cell phones before entering the Spa and during treatments.
Cancelling a Spa Reservation
Because your spa appointments are reserved specifically for you, we ask that you notify the spa reservations staff a minimum of 24 hours in advance should you need to cancel or reschedule to avoid a full charge for the service.
All no-show appointments will be charged in full.
Spa Treatment Selection
A full menu of spa treatments offered is available to view on our website. If you feel that would like some assistance in choosing a service, we invite you to call the Spa directly and speak to one of our knowledgeable staff members. A discussion with our reception staff can often help you decide between specific types of Spa treatments, depending on whether you are looking for simple relaxation, or a treatment more therapeutic in nature.
Special Health Considerations
If you have any health concerns, or are pregnant, please be sure to notify Spa staff when booking your treatment. Our reception staff can offer guidance as to which treatments will be the most beneficial and those that should be avoided due to physical limitations or sensitivity.
We cannot perform massage on women in their first trimester of pregnancy. We do however have specialized pregnancy pillows for our expecting mothers over this time.
Avello is wheelchair accessible for all treatments in the Spa
All of our therapists are certified in the profession in which they practice. Avello is a relaxation Spa, therefore treatments cannot be reimbursed through your medical plan.
Receipts cannot be issued for medical rebate.
The Avello Spa is not liscenced to serve alcohol so unfortunatley we cannot offer this service. However we do have other non alcoholic spa refreshments available.
Generally, shaving is not recommended prior to any treatments or hair removal services. However, we do recommend that men shave prior to a facial treatment at least 2 hours before the scheduled appointment time.
Whether it is the room temperature or the level of massage pressure, please communicate your preferences with the your therapist so that they can make your time with us a personal, and memorable experience.
Please make one of our receptionists aware of any gender preferences. However rest assured that all of our therapists are professionally trained and will offer you the highest standard of service with continuous consideration for your comfort level.
All our therapists are certified in the profession in which they practice. British Columbia does not recognize other province or country registrations, therefore treatments cannot be reimbursed through your medical plan. Receipts cannot be issued for medical rebate.
We accept all major credit cards and cash. All prices are quoted in Canadian Dollars. We also accept American Dollars.
Our Spa staff are dedicated to exceeding your expectations and creating a memorable spa experience. For the comfort of our guests who come from all over the world an 18% gratuity and 5% GST will be added to all services and packages. We recognize that gratuity is based on service received. You are welcome to increase or decrease the amount depending on the your personal experience. Please see the spa receptionist upon check out to make any adjustments.
Spa Gift Certificates
You may purchase Gift Certificates for a specific dollar amount either online or at the reception desk of the Spa.
Guests must be aged at least 16 years of age to experience a spa treatment. If under the age of 16, guests must be accompanied by a guardian and can only have treatments performed by a female therapist. If available, salon services are offered to guests of all ages.
We work very hard at keeping our Spa a positive and relaxing experience, and we welcome comments and concerns from our clients as we cannot exceed our customers expectations without this constructive criticism.
We thank you for taking the time to provide us with feedback regarding your experience at the Avello Spa & Health Club.
An ancient Oriental healing technique based on the Taoist philosophy. The aim is to balance the energy meridians to permit the body to “heal itself”. A relatively painless technique, acupuncture can be administered by using needles, low voltage electric current, or through pin point massage (acupressure).
Algae Immune Boosting Wrap
A body wrap using seaweed that imparts essential vitamins and proteins to nourish and replenish the body, while intensely hydrating and firming the skin. This wrap is a great choice at the change of seasons to infuse your body with nutrients and boost your immune system.
Alpha Hydroxy Acid Facial
A 25% chemecial peel that smoothes away dead skin cells, improving texture, tone, and clarity.
Treatments such as massage, facials, body wraps or hydrotherapy with the application of fragrant essential oils. Different oils are used to induce different therapeutic benefits.
This technique is defined by massaging essential oils onto the body to help relax, revitalize and or help sore muscles.
The Avello Facial is recommended for any skin type. The skin is cleansed, exfoliated as an extension of the cleaning process, to further clean out clogged pores and get rid of dead surface cells and environmental pollution. It is steamed and extracted (if needed). A relaxing massage follows to soothe and revitalize the skin and replenish moisture and increase the skin’s circulation. The facial is completed with a mask chosen specifically for the your skin type.
A non-invasive anti-aging dermo procedure clin using the latest technologies and breakthroughs in active ingredients to work as a wrinkle corrector able to act against expression lines and much more. It re-densifies, smoothes and relaxes the skin, visibly reducing the appearance of expression lines and preventing the appearance of new ones.
Bouvier Hydrotherapy Tub
Imported from France, our Bouvier tubs feature 144 underwater jets designed to sequentially massage away muscular tension, improve circulation, and eliminate toxins.
Tui Na uses acupoints to balance energy meridians in the body. This massage promotes relaxation and relieves stiffness, headaches, and blocked sinuses.
This facial is for anyone looking to “plump” up their skin. It will significantly reduce the lines and wrinkles in the skin. This facial is great for all skin types, oily normal and dry. It will not over stimulate oily skin. The skin will be left subtle, smooth and very hydrated. The steps in this facial are the same as any other facial, except that we are using special products and an actual sheet of collagen as the mask. (Yes this mask is animal collagen).
An analysis of your internal organs and bodily energy flow, which gives the Doctor of Traditional Chinese medicine an over all picture of the state of your well being. Includes Herbology, the prescription of herbs customized to the specific disorders diagnosed by our Doctor of Traditional of Chinese Medicine.
Dead Sea Mud Treatments
Applications of mineral-rich mud from the Dead Sea in Israel. Used to detoxify skin and body, also used to ease symptoms of rheumatism and arthritis.
Deep Tissue Massage
Targeting deeper layers of muscles, tendons, and ligaments, firmer technique is adopted. Excellent for people who prefer a deeper massage.
A massage performed in the guest’s hotel room.
A skin treatment in which the upper layers of dead skin cells are removed. A variety of techniques can be used.
Express Revitalizer Massage
The Express Revitalizer Massage is a short massage, which allows the guest to target a specific body area on which the therapist will work. Guests are able to designate the level of pressure and target area for the massage.
This treatment involves the feet being washed, scrubbed, massaged and then dipped in warm peach paraffin. This 20-minute foot indulgence takes care of those aching feet, leaving them feeling fresh and revitalized.
A nail polish technique where the tips of the fingernails are painted white and the rest of the nail is covered in a sheer pink or natural shade.
H2O Lifting Facial
This is a complete clinical treatment. It consists of four phases; cleansing, toning, moisturizing and restoring for instant radiance. First the skin is cleansed and toned with GM Collin cleanser and toner best suited to your skin. Following the regular cleansing, an exfoliate is applied and rinsed. Using Hydro lifting fluid the skin is intensely moisturized followed with a massage. The toning mask used in this treatment has an incredible lifting affect. This facial ends with the application of an extremely moisturizing concentrate.
Head & Neck Massage
This luxurious head and neck massage is performed by the massage therapists in one of our reclining pedicure chairs. The heavenly head and neck massage can be paired with either the foot revitalizer or paraffin gehwol pedicure, or enjoyed on its own. Guests leave feeling rejuventated, revitalized and re-energised.
Heavenly Milk Soak
A very relaxing soak in one of our Bouvier tubs featuring 144 underwater jets designed to sequentially massage away toxins. Avello’s signature blend of Heavenly Milk Bath is used to soothe the senses and elevate your mood, leaving the skin feeling silky smooth.
Herbal Tension Relieving Wrap
A body wrap using hot bandages soaked in a herbal solution wrapped around the body to facilitate detoxification, enhance circulation and for revving up your metabolism. There are 16 different herbs in combination with Vitamin E, Lecithin and Orange Essence leaving the skin feeling very soft and replenished.
Kniepp herbs from Germany are imported to ensure the utmost in relaxation for this soak in one of our Bouvier tubs. Great for recovering from ailments, or anytime you feel you need a boost.
A philosophy of health that views the environmental, physical, mental, emotional and spiritual aspects of life. Intricately interwoven, it seeks to create balance by attending to the whole individual.
Hot Rock Massage
An intensely relaxing massage using hot black basalt lava stones. The stones are placed on Chakras, which are energy meridians used as tools to massage the body with oils. This massage uses a lot of energy work and the energy is strong. It is more relaxing than a sports or deep tissue massage.
Hydrating Seaweed Facial
Rich in vitamins and minerals, this seaweed treatment is especially effective in boosting hydration and calming for dry, red, wind burned, sunburned or sensitive skin. The cooling Algomask stimulates regeneration and protects skin against environment and aging.
Long a staple in European spas, Hydrotherapy includes underwater jet massage, showers, jet sprays and mineral baths.
A deep cleansing and hydrating facial with the special skin needs of men in mind. Cleansing, gentle exfoliation, mask application and an optional shave is what this facial includes.
The system by which life energy flows through the body. The aim is to balance one`s energy meridians to permit the body to heal itself.
A natural peat preparation, rich in organic matter, proteins, vitamins and trace minerals, applied to ease aches and pains.
Moor Mud Detoxifying Wrap
The treatment begins with a full body salt exfoliation and then mud from the Dead Sea is applied to the body. This mud has an excellent detoxification effect. It assists with mineral balancing, increases cell vitality and replenishes electrolytes. Great for easing sore achy joints and flushing toxins from your system.
A rejuvenating soak in one of our Bouvier tubs, which features 144 underwater jets designed to sequentially massage away muscular tension, improve circulation, and eliminate toxins. Mustard is renowed for it’s stimulating, cleansing, and rejuventating properties, as well as for warming tissues and opening up pores. Great for relieving ailments and for purification.
A relaxing treatment in which heated paraffin wax is brushed over the body trapping heat and drawing out toxins. Leaves the skin smooth.
A system of exercise that uses slow, controlled movements to build strength and flexibility, particularly in the body’s core- the abdomen, hips, and back.
This is a relaxation massage to help muscle pains and aches because of the changes in the body due to pregnancy. This massage can only be performed if the guest is in their 2nd or 3rd trimester.
An ancient Chinese technique using pressure point massage (usually on the feet, but also on the hands and ears) to restore the flow of energy throughout the body. This treatment improves circulation, elimination, and digestive ailments.
Reiki is a gentle (light or no touching) treatment where universal energy is channeled to specific areas of the body to promote healing and well-being.
Through gentle, soothing strokes, nerves are calmed, circulation improved, and stress reduced.
The body is rubbed with coarse salt, sometimes in combination with fragrant oils, to remove the outer layer of dead skin and stimulate circulation.
Two therapists simulataneously working to relieve stress, restore balance and revitalize energy.
A wrap or mask of concentrated seawater and seaweed with a balance of the ocean’s nutrients, including minerals, rare trace elements, vitamins and proteins. The nutrients are absorbed into the blood stream to revitalize the skin and body.
An acupressure massage technique developed in Japan. The therapist applies pressure to specific points in the body to stimulate and unlock “meridians” (pathways through which life energy flows).
Adjective meaning highly pleasing or agreeable to the senses, similar in feeling to that emotion experienced whilst enjoying spa treatments. Also the name of our on-line store.
A lavish manicure, which begins with a filing of the nails, a soothing hand soak, followed by cleansing and hydrating of the cuticles. A relaxing hand and arm massage with our own Avello brand hand lotion leaves hands silky and smooth. The final touch is your choice polish.
Relieves muscle tightness and increases energy to the areas of the body affected by strenous activity. A deep tissue massage using stretches directed specifically at muscles used in athletic activities. Great before and after exercise.
The classical European massage technique of gentle manipulation of the muscle with the use of massage oils.
A yoga influenced style of massage incorporating light stretching. Using elements of gentle rocking, deep stretching and rhythmic compression to create a unique and deeply relaxing experience. This massage heightens circulation, flexibility, and energy opening the meridians for a deeper relaxation.
Treatments using the therapeutic benefits of the sea and seawater products.
Thermal Detox Facial
This facial is an extension of the Avello facial. The only difference is the addition of the thermoplastic mask. This facial is great for all skin types, oily or dry. The thermoplastic mask uses deep penetrating heat to rid the skin from toxins and impurities as well as increase circulation and boost hydration. It is great for anyone who lives in a major city with a lot of pollution, works in an environment such as a kitchen, or feels as though their skin needs a deep clean. The thermoplastic mask also helps with the removal of extractions, which is good for those with dirty skin.
Vitamin C Facial
This treatment is incorporated into an Avello Facial, by using the Sea C spa products. After cleansing the skin, pure C concentrate is applied, then seaweed patches are put on the face and saturated with the Sea C spa lotion. The massage is performed with the same lotion and water. It is finished with the Sea C spa mask and skin cream suited for the client’s skin type.
A practice developed in the East, using postures and controlled breathing, to stretch and tone the body.